HSBC expat offered an account opening bonus, didn't process my application, tried to claim I was too late to open. Later they admitted liability for the bonus, only thereafter to repeatedly claim I was inegligible. Still waiting to receive the money they claimed they would pay as a gesture of goodwill. Generally extremely poor phone helpdesk - always claiming high call volumes, operators do not have functional audio, operators have no power and very slow, very easy to locked out.
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HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.