I sent a transfer from my account in HSBC Expat to my account in Switzerland.3 days later, I still had not received the funds into my Swiss account.I made 8 requests for information, for 17 days and their reply was "the transfer is being processed".It turns out that the transfer was rejected on day 1.HSBC Expat's customer service were too lazy to conduct a proper trace until after 17 days had passed.To make matters worse, they deducted EUR37 to recall the transfer.Very disappointing indeed!
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