HSBC expat bereavement team is ridiculous, it's been over 2 weeks and they have failed to respond to death notification. Daily calls on my part, sometimes twice - with the bereavement team not responding at all. You get a call center in the Philippines who say they don't anything, and can only reach to the bereavement center via email. No supervisors available. They ask for call back number and nobody ever called me back. 2 weeks, folks, hundreds of thousands invested with this bank, premier status. No resolution as we speak, black whole.
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