expat.hsbc.com

1.3
1.3 Based on 140 reviews

HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Juno Butler
Frozen Funds by Thieves @ HSBC Expat…

Frozen Funds by Thieves @ HSBC Expat (Jersey)The only way to deal with these bufoons is to write a demand letter and formal complaint via email. If they do not respond within 3 months you do not need a final response letter and you can go straight to the Ombudsman. Might also be worth calling them to follow up with your email and record the call and send that to them via email too.It is also quite easy to take them to the Petty Courts in Jersey who allow remote hearings. They have assistants that are able to answer your queries at the Jersey Courts by email called Greffe's. Contact. Judicial Greffe; Phone number: 01534 441300; Email address: please search for email as I cannot write on here.The reason for account suspensions is due to some 'useful idiot', Geraldine Buckingham and 'her' band of plastic 'protect team' deputies, who are able to mark any account of their liking as 'suspicious', based on a very loose set of rules, that they themselves in part manufacture. This then allows them to create whole departments (bands) of so called 'security' and 'protect' team agents (buffoons), that essentially can't cook a pot noodle between them. These uneduated types revel in their 'useful idiot' role and prey on people from afar, partly due to their own personal inadequacies, so don't take them or their requests seriously.They do this all but knowing how difficult it is for us to obtain legal recourse with them being in the middle of nowhere. If you have HK passport their complaints process is two months, however from anywhere else its 3 months, this alone should be a cause for concern.Again, do not take much notice of their verbal diarrhea and bullish rhetoric, lodge a formal complaint via email and after 3 months if they don't reply, take it to the CIFO Ombudsman. You can speed it up going to the Petty Courts.They obviously don't do this to high level accounts or people with power as they would have a court case and solicitors down they throats instantly. They, the 'weak' people that they are, only prey on general people that thought HSBC Expat was a legitimate bank.

1
Date of experience: Jun 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.

  • language https://expat.hsbc.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More