Extremely poor customer support, incompetent operators seem improvising and will basically simply repeat what you can read on the site.Premier Relationship Managers, often vanish, they are replaced without any cominication, generally difficult to reach, they miss scheduled appointments with banal excuses and when you do finally reach them, they proved incapable to resolve any basic banking issue. Transfers randomly refused without any justification nor advice. Spent incredible amount of my time and money over international fare phone calls being bounced from one operator to the other without anyone being capable to provide me any basic service.
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HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.