expat.hsbc.com

1.3
1.3 Based on 140 reviews

HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses....

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Kevin B.
HSBC Expat has blocked all my funds from me for over 2 years — I’m mentally exhausted and out of opt

I’m posting this in desperation. I opened an HSBC Expat account in Jersey to hold funds that I couldn’t keep in France.In April 2023, I received €300,000 into the account. Shortly after, they blocked it for “verification”. I complied with every request — over 50 documents, translations, bank confirmations — and still nothing.They sent me a closure letter, asked for my RIB, I sent it — and since then: silence. • 800+ calls • 2,000+ emails • Mental health collapsing • CIFO and JFSC complaints filedTheir team told me yesterday that they are waiting for a reply from an internal department no one can contact — not even their own supervisors. They gave me no timeline, no hope, and no answer.I have expressed that I’m on the edge mentally and physically. Still nothing.I’m begging anyone with advice or similar experience: what can I do? I’m running out of time.And the manager Mark Rabet is completely incompetent. Account number 027387232

1
Date of experience: Apr 11, 2025

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  • HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.

  • language https://expat.hsbc.com

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