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ExpertCallers is a global call center and business process outsourcing (BPO) company and a subdivision of Flatworld Solutions, founded in 2002 to deliver scalable customer support and back-office solutions to businesses worldwide. With delivery centers across regions such as India and the Philippines and a diverse international client base, the company provides services including inbound and outbound call handling, lead generation, email and chat support, technical helpdesk, market research (CATI), and CCTV monitoring. ExpertCallers follows a process-driven approach based on Lean Six Sigma principles to ensure consistent service quality, operational efficiency, and enhanced customer experience, positioning itself as a reliable long-term outsourcing partner for organizations seeking to optimize operations and reduce costs.See more
