I had a really bad experience at this store. I’ve been a long-time customer. I bought a suit jacket and asked the associate if I could return or exchange it if needed, and he assured me I could. However, when I returned to exchange it, they refused to process a return, ignoring that their employee had given me incorrect information. I encourage the manager to check the store video from my original purchase. It’s wrong to mislead customers like this, and I want to warn others about my experience.
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Express is the must-have sexy, sophisticated fashion brand for apparel, handbags, coats and accessories for women and men.
