I have ordered from them a few times. I think most of the ratings on here are unfair. Everyone knows you can’t blame terrible usps shipping on the company. Once it leaves their hands it’s on usps. Don’t base a company’s review on the postal service! Or because you don’t like that they didn’t use your idea. It was probably not cost effective or practical. Now about the product… it’s good. It the best of its kind. I’ve used many. My only issue is the tape is little too papery and ends up kind of crinkled after a shower or two or overstretched a bit when pulling backing off but overall this product and company is far superior to its competitors.
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