Extremely disappointed.I've been waiting for a delivery for over 10 days - no call, no notification, no update. I tried calling their customer service multiple times, but no one answered. Eventually, a woman picked up, refused to introduce herself, and behaved in a completely unprofessional and incompetent manner. Only at the end of the call, after repeated requests, she said her name was Hristina.They miss deadlines, ignore complaints, and do not offer any working communication channel. This isn’t just bad service - it’s a total lack of respect for the customer.I will be filing an official complaint with the Consumer Protection Commission and escalating the issue publicly.Avoid this company- there are far more reliable and respectful courier services in Bulgaria.
Claim your business profile now and gain access to all features and respond to customer reviews.
