If I could give a negative rating, I would. They steal what they like. My item was a maxi shirt dress (large parcel), not easily lost. I never received an e-mail to collect it. When I tried to find it some helpful people from ExpressOne gave me the parcel number in their system, on my name, but no one could tell me where the parcel is so I can collect it. The main office told me that some parcels just fall from the vehicles (get stolen). Ali Express didn't refund - why should they, the item is in Bulgaria, it's just stolen from me. And it was the last item available but even if it wasn't I wouldn't buy it again. I won't buy anything from China again. Don't trust these thieves!
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