They leave my packages at a "collection point", sometimes 7 km from my home, inputting into the system that "customer requested it" (no, I did not). Not only that, when I walk for miles to reach the collection point, I find that ExpressOne sent me the wrong opening hours. What a waste of time. To sum up, they expect the customer to do their job, and then, to make him extra miserable, they give him wrong information.
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