Pathetic attempt. Mostly they take Chinese goods and deliver them to some warehouse in Hungary or Ukraine instead of Bulgaria and they are never seen again so there's no point in contacting customer service it will just fob you off. You will get through on the phone to Hungary he will say they sent it to Bulgaria then you speak to Bulgaria and they say they never received it from Hungary. In other words they say not my problem mate contact the seller and get a refund. But I don't want a refund I want the goods that I've waited patiently for. The office in Ruse has a miserable woman who refuses to look up tracking numbers and demands an express 1 tracking number that is completely different from the real tracking number for some reason. Then if you manage to find that number she will say the computer doesn't have any information. Then when you say that head office told me to speak to her because the parcel is in her warehouse and she looks and finds the parcel which will be smashed by then and filthy. I can only imagine this is not actually a courier company but some mafia money laundering scam that Chinese sellers accidentally thought was a real courier.
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