BUYER BEWARE!! This guy is a joke. You order one thing and get another. He will make his incompetence your fault.I ordered from them because they were one of the only places that showed the specific style, color, and size I was looking for. He proceeded to send “what he could find”. He’s a 3rd party and has no control over the inventory. This is what he told “I’m a third party I only get what I can.” So instead of confirming sizes, he just sends whatever he can get because according to him “size doesn’t matter”. Apparently this guy doesn’t wear glasses. What a joke!Update: a Google search for reviews shows this: “EyeglassesDepot.com has faced serious allegations of fraud, with its operator pleading guilty to wire fraud in 2023 for a scheme involving multiple eyewear websites, including EyeglassesDepot.com, which is also not a BBB-accredited business and has a history of customer complaints about receiving used or incorrect products and receiving rude responses when trying to resolve issues. While some reviews on platforms like Trustpilot and Yelp describe positive experiences, these are largely outweighed by the serious legal and customer issues associated with the business.”Buy at your own risk.9/7/25 Response to Sellers reply. I was never offered the option for a return label or refund. This entire conversation took place via text. I am refraining from engage with this company further and will obtain a restraining order if they do not stop blowing up my phone. I have blocked all known numbers and now receive “No Caller ID” calls.
Claim your business profile now and gain access to all features and respond to customer reviews.
EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.See more
