I was going to use them to fix my broken glasses and initiated a repair ticket...then came the non-stop EMAILS AND TEXT MESSAGES saying I hadn't mailed my package! I answered again and again that I wasn't near them & couldn't mail for a week. Still the emails asking...so I got a feeling and searched their reviews. I'm sorry, but 30% 1 star reviews?!? So I canceled my repair request and am now being harassed more!!! Saying you will fix for free?? The reviewers are complaining of: getting DIFFERENT eyeglasses back!; being charged $12 to get them back - what happened to risk free?; being asked for a tip before the glasses are returned???; and asking for a good review BEFORE receiving the item back?? Are you kidding? Oh! And they bragged that they can overcome your SPAM filter - because I answered I was angry because I had reported them as spam but keep getting emails! Sounds like a real "Go To" business
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EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.See more
