Indicated they would replaced with factory lenses and then sent wrong ones back. Worst customer service ever. Should not be in business with the way they deal with and handle their communication.Since...owner reached out and indicated they would replace the lenses to the manufactures specs. Need to mail them back and start the process over. Owner is being helpful in trying to correct the issue.
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EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.See more
