I sent in my sunglasses for frame repair and got back a fair estimate. They told me they could fix the frame and would also clean and polish them and send a new eyeglass case for $130.They sent my glasses back to me with no repair made , no cleaning or polishing and no case. When I said I wanted my money back, they said that I could return them for repair, etc. they also said that they do not give money back on repair orders.I returned my glasses for the repair again and got them back again with no repair and one of the emblems turned upside down, they want me to send them back again! I won’t send them back. I am writing this review instead.Don’t use this business. They are a rip off and scammer.
Claim your business profile now and gain access to all features and respond to customer reviews.
EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.See more
