DO NOT GO HERE!!! Got my eye exam, got my prescription. Ordered glasses and contacts…. They advertise they do same day glasses. Apparently they had to send my prescription out but didn’t tell me. Waited a week and got notification my contacts and glasses were ready. Went to store and only contacts were there. Lady- manager- looked me dead in the eye and said my glasses were on the list to be done that day and she would personally call me. ITS BEEN ANOTHER WEEK and no glasses. I left two messages this week with no return call. Called again today- was told still were not ready. So manager lied straight to my face about glasses being ready last week. Email and text I received also lied about order being ready. I HATE liars!!! Lady on phone today said she was going to get a manager and hung up on me! Tell me they aren’t ready, Tell me you had to send them out, tell me when I order it’s going to be multiple weeks to get my glasses from a place that advertises same day glasses. DO NOT lie straight to my face that they are almost ready and than weeks later still not have the glasses I already paid for. I will NEVER use this place again!!!!! Horrible customer service and horrible products. Horrible communication!!!
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National eyeglass chain that provides eye examinations, frames and manufactures prescriptions on site.
