I was charged twice for an F1TV subscription – once directly via their website and once via Apple iTunes – and only received access once. Despite providing full documentation, F1TV has refused to refund one of the charges, citing their "internal refund policy."I live in the Netherlands, and under Dutch Civil Code Article 6:203, any undue (duplicate) payment must be refunded. The statute of limitation is 5 years (Article 3:308 BW), so their internal policy has no legal weight.I've now filed complaints with ECC Netherlands, the Dutch Authority for Consumers and Markets, and initiated a chargeback through my bank. I'm also seeking legal advice and will share this publicly to warn others.It's unacceptable for a global brand like F1TV to ignore European consumer law and force paying customers into legal procedures to get back money that was never owed.Avoid dealing with F1TV directly – they do not take legal responsibility.
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Formula One is the highest class of single-seater auto racing sanctioned by the Fédération Internationale de l'Automobile and owned by the Formula One Group.