We have been using Factorial since 2023, and it has been a great experience so far. From the Customer Success Managers to the Customer Support team, communication has always been easy, professional, and highly effective. The platform itself has evolved impressively within a short time, and it’s remarkable to see how many valuable new features have been introduced since we started using it.Compared to my previous experiences with other systems, I can confidently say that Factorial has been one of the best HR solutions we’ve worked with. While there are occasional minor bugs, nothing has been critical, and the team resolves issues quickly and reliably.Their time-tracking and time-off modules are particularly strong—clear, intuitive, and flexible. They offer managers a lot of customization options while providing transparency and ease of use for employees.We are also starting soon to use their new system integrations for payslips with Datev in Germany, as well as additional modules such as Training and IT Inventory. We are excited to see how these will continue to develop and look forward to the upcoming features and enhancements on their roadmap. Much interesting is their own AI called One and we are very excited to see how far it can assist with day to day operations with Factorial. One area where we believe there is room for improvement is in the transparency of balance adjustments. Automatic system adjustments in case of errors could be more visible and easier to track. However, what truly sets Factorial apart is that the team listens actively to feedback and is open to discussing improvements and implementing new functionalities based on customer needs.Overall, we are very satisfied and look forward to continuing our journey with Factorial.
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Factorial is the AI-powered business software that connects everything you need to manage your team. It takes care of the time-consuming (and energy-draining) stuff, like hiring, holidays, and payroll, giving leaders more time to focus on their people. But it’s not just about automation. It co-creates with managers on the bigger things, too, like reports, surveys, and workflows, so their work can shine. Real-time insights help them take decisions led by data, not gut feeling, to make even more impact. It’s easy-to-use and intuitive, so anyone on the team can jump in!See more
