The company has been a customer for over 8 years now. The tool is useful and keeps getting updated to include more HR friendly modules and we've always been glad to experience firsthand or even in advance the features. The relationship with our Account Manager has always been great and transparent, even when we had to point out some issues or details that we didn't quite see as useful. Fiorenza Zincone, before, and Alessia Munì, now, have always been very kind and helpful in listening to our feedback, concerns and they always do their best to come up with discounts or useful informations regarding the software and its new modules. I'm giving 4 stars because I can see there's still room for improvement within the software (for example in The performance review feature) and it can still upgrade to include more HR related tools. Overall the company is satisfied and as part of the HR Team I'm pleased with how the relationship is going so far.
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Factorial is the AI-powered business software that connects everything you need to manage your team. It takes care of the time-consuming (and energy-draining) stuff, like hiring, holidays, and payroll, giving leaders more time to focus on their people. But it’s not just about automation. It co-creates with managers on the bigger things, too, like reports, surveys, and workflows, so their work can shine. Real-time insights help them take decisions led by data, not gut feeling, to make even more impact. It’s easy-to-use and intuitive, so anyone on the team can jump in!See more
