Our Experience with FactorialOur experience with Factorial, from the first contact through to the onboarding phase, has been very positive.This review is based on the following aspects of our interaction: - Initial platform presentation and contract signing; - Plan selection and upgrade process; - Onboarding experience; - Interaction with technical support; - Use of available tools.So far, we believe Factorial is a good fit for our company, especially considering its configurations aligned with local regulations (in our case, Portugal). The onboarding process deserves special mention — it was detailed and delivered with great attention and clarity.We haven’t fully tested the platform’s post-onboarding support, but in the few interactions we've had, there were some delays in response. We expect this to improve as we continue using the platform.At this stage, we are using mainly the HR functionalities, and have yet to migrate the entire HR department to the platform. However, we’re satisfied with the performance so far. We appreciate that the platform continues to evolve, adding features that support managers and enhance internal communication.
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Factorial is the AI-powered business software that connects everything you need to manage your team. It takes care of the time-consuming (and energy-draining) stuff, like hiring, holidays, and payroll, giving leaders more time to focus on their people. But it’s not just about automation. It co-creates with managers on the bigger things, too, like reports, surveys, and workflows, so their work can shine. Real-time insights help them take decisions led by data, not gut feeling, to make even more impact. It’s easy-to-use and intuitive, so anyone on the team can jump in!See more
