I’d been looking for bumper plates, bars, and a few other bits for my home gym. After a Google search, FW came up as one of the cheapest options—only one other company was slightly cheaper, and we all know who they are… their terrible reviews are everywhere online! So I decided to spend the small extra with FW, hoping for better customer service, and I was not disappointed.FW genuinely impressed me with the quality of the bumper plates and bars I ordered. They look and feel great. I did receive a slightly different bar than the one I ordered (these things happen), but this is exactly where FW shined. I raised the issue and within two days the correct bar arrived. I had multiple emails from an actual person who apologised and responded quickly, and they sent a free returns label so the mix-up didn’t cause me any hassle at all.Their social media team was also brilliant. I replied to one of their Instagram stories over Christmas and they told me to keep an eye on their Boxing Day posts—glad I did, because I saved 15%!I never write reviews, but FW genuinely deserved my time on this one. They went above and beyond for me, and I’ll 100% be ordering again.Huge thanks to the whole FW team for the outstanding service!
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Home and Commercial Gym Equipment Suppliers. Heavy on quality light on price. Specialising in dumbbells, kettlebells, weight plates, barbells and gym-racking. Check out our Glasgow based HQ with full showroom of kit.
