I have used Fadr for around 5 months. I wanted to pay at the time, but struggled to get them to take £10 through their various options, so just kept it free until Black Friday when they had a deal on. I paid (luckily) just for a month at a cheaper price. The Fadr Plus option lets you save in WAV and you can get way more instruments isolated. I can't lie in saying the 2 times ive used it as Fadr Plus I'm really not impressed as it gives you the file with instruments not in time, so as soon as you press play you just hear a load of ramble. The isolated instruments aren't as good as they once were too. Today, I've waited 35 mins using an M2 Mac, for the site to give me all files on a track. I'm still waiting on drums as we speak. Just poor. I will continue to use the site, but I definitely won't be paying again!
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Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.
Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.See more
