DO NOT ORDER FROM THIS COMPANY!!! I ordered 4 suits for my sisters wedding, only 3 arrived. Upon contacting Faiza Saqlain I was met with the worst customer service who enjoy pointing blames at the customer. They stated they sent 4 suits, I sent a video with the suits in the box the weight of the box the weight of the suits which all equal to 4.16kg (this weight was on the box from an outside party), however they think theyve sent proof the box weighed 8kg when they sent it from there. Now I dont know what or whom theyre hiring in Faiza Saqlain because clearly they lack the ability to do basic maths, but how can 1 missing suit WEIGH 3.84KG when the BOX WEIGHS 4.16KG WITH 3 SUITS!! Upon explaining this multiple times they were still incredibly unhelpful. Bare in mind these suits cost £155 each. Who is going to pay this outstanding £155 to my family member for their missing suit, definatly not me I'm sat at home with a newborn no longer working. This company is beyond vile and despicable ripping of people from abroad and try to make you look and feel downright stupid and have the inabilty to use basic logic! They must really think money grows on trees. They dont even deserve the one star!!!
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