Total joke as a retailer. Trousers ordered 031124 were not as described so requested replacement or refund. Today after numerous complaints by email they have provided me with a return address in china. The question for me is if I spend more money returning the trousers will I ever receive a refund or replacement, with their track record so far I very much doubt itThey very rarely answer emails and customer service is basically useless. I have ended up with two pairs of trousers for £80 which do not fit and no prospect of realistically resolving the issues with this retailer. My advice is DO NOT USE THEM. If you have any sort of a problem they avoid dealing with it or make it extremely long winded and difficult.
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Falour is an online store that specializes in selling outdoor tactical gear at affordable prices without compromising on quality. Our mission began with a passion for tactical gear and a desire to make it accessible to everyone. falour.com | .co.uk
