I AM UNABLE TO GET A RESPONSE.I tried to close my account online. You can'tI sent them a message. No response.I have been phoning ALL DAY. Permanently engaged.HOW DO I GET MY MONEY?(and compensation for a day of my time, so far)UPDATE AFTER RESPONSE: 28/10/2025It has been suggested that I use the call-back facility. How can I if the line is permanently busy?
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Every family, whatever shape or size, is different. Whether you’re a first time buyer or planning your finances for later life, we want to work with you to help achieve the things that matter most. At the Family Building Society, if it’s important to you, it’s important to us. That’s why we are committed to delivering innovative solutions that make the most of your circumstances, and offering a more personal approach to savings and mortgages.See more