I am writing this as a serious builder and long-term subscriber. Do not start a subscription with Fanhome/De Agostini until you read this.I have been a subscriber since 2023. I have paid faithfully for every issue, only to be left with an incomplete, useless model right at the finish line. Fanhome is currently failing to supply essential stages (Issues 79, 99, 100, 101, 107, 108, 109, & 110), effectively rendering the entire collection scrap.The Support Issue:Despite multiple emails, I am being met with silence or vague "waiting for stock" templates with no production dates. They are happy to take your money for 100+ issues but refuse to support you when they fail to deliver the final few parts needed to finish the build.The Financial Risk:Like many enthusiasts, I have invested hundreds of pounds in third-party upgrades (Mike Lane Mods) based on Fanhome's promise of a complete collection. Because they cannot supply these specific missing SKUs, I am now left with significant financial loss beyond just the subscription cost.This is a breach of contract. A partwork model is "all or nothing"—without the final pieces, the previous 2 years of payments are wasted.
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