Ordered the Minnesota Gophers quoits ring toss game. Pegs were too big to fit into the holes on the board. Called customer service. Gave us a label for a free return and then sent us a new game. Agent said they would check to make sure the new one worked before sending. New one arrived and the pegs don't fit in this one either. Called customer service again. Decided to keep the game and just make adjustments to make it work, so were eventually given $10 off. Personally felt this was too little given the hassle of having to call customer service twice and work needed to now sand down the pegs for it to work. Positives were that both items arrived much earlier than expected and customer service agents were nice and polite.
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