Bruins Jersey! I odered a birthday present and needed it quickly. FansEdge offered 2 day shipping for an extra $25. I agreed to the charge because I needed the shirt in 2 days. Called to check status today. "Won't be shipping until October 6, 2020." I stated that I wanted my $25 shipping charge put back on my credit card. The gentleman I spoke with said, "I'm sending an email to you right now for your records. Your $25 will be credited in 2-7 business days". (needless to say, I'm still waiting on that email) UNACCEPTABLE!!!!! You had no problem taking the $25 the day I ordered it. Don't offer a service you can't provide then ask the consumer to wait for their money back. Wish I had read all the negative reviews about this company before I ordered. Only praying I see this Bruins Shirt and my $25 refund sooner rather than later. If the negative reviews continue, it may be time to report the company to the Better Business Bureau. And, as I work as an attorney, I can tell you that the $25 is a fraudulent charge. Can't charge for goods and services you can't provide. I understand things are slower with COVID, however, I will say again, don't offer services you can't provide.
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