So excited to see the perfect Christmas gift on sale for $11! I decided to use PayPal and my order total was $18. However once I confirmed my order and was transferred back to the FansEdge site the confirmation page stated my order was submitted for $28 and that I selected Expedited Shipping for $11.98. At NO time did I approve this change in shipping on PayPal. I called the 24/7 customer service and waited 45 minutes for a call back EVEN THOUGH I was told my wait time was under 5 minutes. So I tried the live chat feature and NO ONE responded an hour later. I am currently on the phone again for the last 30 minutes for a 10 minute wait time. Absolutely ridiculous. I originally wanted to change the shipping and refund the difference in prices. But now I want to cancel my entire order. This company is ridiculous.
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