I had a free shipping coupon which I entered - their site somehow refreshes when you try to purchase an item and automatically defaults to 2 day shipping for $14.99.I missed this (as I entered the free shipping code) and got charged $14.99 for shipping for a $30 shirt (which arrived dirty...). I have tried multiple times/ways to contact customer service (phone - never answered with wait times over 25 minutes; chat never available) to return the damaged item and receive the shipping cost refunded. Possibly the worst online customer experience i have had. I would avoid this company and their associated Fanatics company
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