Wow....what pathetic supply chain and customer service. I ordered a hoodie on 9/9 that was tracked to 40 miles away from me on 9/12. I finally called today (9/16) to find out why it hasn't made the last 40 miles of the journey as there were no further updates. The package was "destroyed" along the route. They have to ship the package all the way back to the origin point and reship. AT LEAST another 10 days. Quite frankly, I can get a snowball from the top of Mt. Everest in faster than 10 days....no offer to expedite or rectify the fact that they DESTROYED my original item. So...I will receive this item (MAYBE) 18 days after it was ordered. That is really, really bad. They didn't waste anytime charging my credit card though.
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