I stopped using my FFScout account at least 6 months before it's expiry. I was charged a renewal fee then 6 months later, and I contacted their support and about 8 members of their team. I did not want a renewal, I was not aware that a renewal would occur on my account and I had not logged into my account in over 6 months. They could easily verify this with my account. The only time I logged in was to disable the auto-renew after I had been charged. I did not even have a fantasy football team for 2022/2023 or have any intention to play. I gave them 2 weeks to reply and everybody ignored me, happy to steal my money in ignorance. My previous experience has proved to me that honest companies always refund in such situations, FFScout are clearly not honest and are quite happy to steal money from families. How can anybody justify charging somebody for a service they do not want, did not ask for, were not aware about any renewal, would like deactivated and have not and will not use ??? How difficult would it be to send an email to customers stating that your account be charged in two weeks if you do not cancel your subscription. A lot easier than setting up a bank transaction. But then they could not steal your money .... Modern day thieves living in ignorant bliss spending your money down the pub !!!
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Fantasy Football Scout has been the leading voice in all things FPL for over 12 years. Working with an engaged community of fans, addicts and pioneers Mark Sutherns created the site as a place for fantasy football fans to come together to discuss tactics, make picks and commiserate over 59th minute substitutions.
We have relentlessly innovated with professional editorial and video content, innovative tools and resources and social and community channels. Our leagues have dominated FPL, many of the top players were users or premium members and our tools and insight have even been utilised by the fantasy games themselves.See more
