Returned an order for a refund.1. HAD TO PAY FOR MY OWN RETURN POSTAGE.2. THEY DEDUCTED £10 FROM THE REFUND FOR NO REASON.They state in there return policy if items are not placed in the original bag and packing they are subject to a £5 per item fee... So I made absolutely sure that this process was followed for the 2 items I purchased. BUT THEY CHARGED ME ANYWAY!So for items I did not keep I have had to pay £14.05 - the charge they added for no reason because I followed the process, and the return postage fee.Honestly it's disgusting, a horrible company with awful processes and charged that frankly seem scammy. I will not consider buying from this brand again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Rooted in a commitment to ethical and sustainable practices. Made by women for Women.
