Very disappointed with this clinic and the results that I ended up with… I initially went in for my procedure after the usual consultations leading Upto it, up to this point they were fine to deal with, it was only a small procedure 1500 circa hairs to fill in some gaps around my temple area, I’d say it’s probably one of the most straight forward / easiest procedures they would carry on, it was a big area put it that way… anyway skip to the procedure day and I was advised to come in early for 8am, I won’t bore you with to many details but the procedure felt rushed, was meant to stop for some lunch for 30 mins but they were back in the room where I was left to have my lunch within 10-12 mins so I felt a little uncomfortable with this, anyway we carried on and I was surprised at how little Dr Farjo was involved, 98% of the procedure is completed by nurses so if you’re going to this clinic based on a certain reputation… don’t bother… maybe if you’re a celeb you may get the actual ‘DR’ service but for me it was completed by I believe 3 nurses crowded around my head.
They told me at the end of the day that there would be regular check ups and consultations to generally check the progress which gave me confidence, I paid just under £7000 for this basis Fue transplant and now we are 16 months later I’ve never heard from them once… I’ve sent a couple of emails but no reply…. I do recall when I first registered my interest the contact from the clinic was relentless in basically securing my deposit, Cheryl I believe who is employed on the sales side will sell you a good solid caring clinic but as I’ve found and a few others from reviews I’ve now read it just isn’t genuine, they don’t actually care about long term progress or results, they are only interested in your money, absolutely gutted as i had a choice of a few clinics but I went with Farjo as they were local and now I’m massively regretting that decision.
Overall my results are really poor, I’d say I’m 5/10% better than when I first went in… it’s not very noticeable at all and for what I paid they should have got this right as it was a small area around my temples, nowhere else, I believe they used to few donor hairs, the job was rushed and it felt they were more interested at finishing at 6pm rather than providing me with what I had paid for, don’t forget they also started my procedure 2 hours late at 10pm when I was told it would start at circa 8am, no explanation needed as given for this.
I went to this clinic based on the reviews I had read about Dr Farjo but I ended up with an extremely poor experience and I'm now in the process of researching alternative clinics to try and put it right which feels a massive let down when I already paid a substantial amount to them.
It feels like if you’re a profile or a celeb you may get the service from Dr Farjo and potentially get good results but please don’t make the mistake that I did and go to this clinic based on reviews for Dr Farjo as it’s highly unlikely he will be a part of your hair transplant on the day, he just does a quick check at the end, the main process will be left to the nurses , I just wish I knew this before I parted with £7000.
I’m sure they will reply as they have to other negative reviews and suggest they don’t recognize me or they have no record of me but please believe me this is a true factual story and it’s taken me a long time to come around to leave this review as initially I was going to leave it but I’ve come to the conclusion that others need to be warned that this clinic is not all that it’s cracked up to be unless maybe you’re a ‘profile’ if you’re just a general layman like me then all they see is your money and I believe you will get a poor procedure overall with no serious input from Dr Farjo.
Please check reviews online and there is also a video or two on YouTube called ‘my Farjo hair transplant nightmare’ I just wish I had seen this pre op but here’s your chance that if you haven’t had your op yet to do some serious research and fact finding before you part with your hard earned cash.
The results are one thing but what I’ve found massively disappointing is the fact once i had my op they didn’t contact me a single time to see how I was getting on, despite saying that they would at different stages, like 6 months, a year etc…I find that now to be extremely revealing and says a lot about them.
Yes I did contact them twice but didn’t hear back once……
This is a completely factual story and should Farjo hair institute try to deny it like they have with some other bad reviews I will be following up with further information.
***massively disappointed**
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Farjo Hair Institute a leading UK hair transplant clinic led by Dr. Bessam Farjo. We’ll help you understand hair loss, treatments and what to do next.
