Purchase from them with caution!Quick to take your money but aftercare and customer relations are non-existent. Incompetent and inexperienced employees. To be told that 'no matter how much you spend, they treat all customers the same' tells you exactly what their about! There would never be a need to tell a customer that if they had anything about them and knew anything about customer service. Purchased two cars - one in October, another in November. Have not received V5's as of beginning of February! Something so simple has been an absolute nightmare with countless communications and no straight answers and being provided with inconsistent or incorrect information. Have contacted DVLA and they have advised that details on V5 issued do not match what should be on record. Who's details have they submitted? Had to send V62's in order for V5's to be received at my cost for their mess-up! How can you get address details wrong when you have provided your driving licence with full address details?!!!Be careful about recently dated MOT's being valid! Would beg you to ensure you have cars thoroughly checked over with a mechanic or AA inspection. They may have high performance cars but they gloss over by doing minimum fixes. No matter that they have the cars you want, would urge you to be absolutely sure if you purchase from this company. Save yourself the headache of dealing with people who offer nothing to meet you half way or have any sense or experience of what they are doing. The smiles and high performance cars are a smoke screen for a company who should not be in business and quite frankly, wonder how long they will continue to be in business with the way they treat their customers after they've got their money!Do not deal with these bunch of cowboys! Seriously!
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Here at Farlan Automotive, we pride ourselves in our extensive range of second hand used cars.
Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.
We ensure all of our cars undergo extensive checks and are maintained to the highest standard.
We offer competitive finance packages, warranty and maintenance.See more
