Following an unfortunate medical emergency in France, treatment for which continued over several months, the professionalism and support of Fastcover was excellent from start to finish.The email and telephone support from the Emergency Assistance team while we were away was excellent. We felt supported and knew that there was help available should we need it.Fastcover's review and assessment of our claim was undertaken in a very timely manner. We were advised when the claim would be assessed, and then the company even responded ahead of that timeline.I should add that throughout the long process, I was fastidious in keeping receipts, recording all medical interventions and associated expenses, and maintaining open and frequent communications with the Emergency Assistance team. I think this probably helped the claims procedure progress swiftly and smoothly.
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