After arriving in China, I experienced extreme pain in my abdomen ( first time ever ). Found a good hospital, The American Doctor was very professional did several tests but could not diagnose without further diagnostic procedures being "approved" by my insurance Co, was given antibiotics ( that did not help ). .I sent the doctors written letter of request for additional necessary procedures to complete diagnosis to " Fast Travel." 2 days later a nurse phoned me to say your case is being "DISCUSSED." A Doctor will call you tomorrow. Five days passed ( By this time I was in agony, no sleep, heart rate up, nausea, exhausted, aching joints, collapsing . ).No phone call from a "doctor" but from an another " nurse" maybe?. Then said, """Before they could make a "DECISION IF ??? !! I WAS COVERED !!" I would have to send them my Aust doctors name and records. I explained I don't have a Doctor or any recent health records she found this " fact " unacceptable. I said you have all the bills I paid and the American doctors letter in front of you? Why are you asking me ? just phone her . Then the penny dropped this WAS ALL ABOUT CLAIMING! THE POLICY I PAID FOR !!. They take your money in seconds but when it's time to pay your on your own !!. I had to buy my own ticket out of China fast to get back to an emergency hospital in Australia!.
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