DO NOT USE THIS COMPANY! I had a policy with full unlimited medical coverage and injured myself whilst on a trip to the US. I needed surgery to fix a broken bone but fast cover wouldn't cover it because it was too expensive. They left me waiting in hospital for several hours in agony while I waited for a response from them. They said unless the injury is life threatening they do not cover medical expenses! They then said they would try to find a cheaper hospital to do the surgery but would take at least 24 hours till they could get prices at different hospitals. I was in a regional area 3 hours from any other hospital I was by myself and had no one to help me out or any way of travelling to a different hospital so had no choice but to fly home. They were terrible to deal with and were so slow at responding. I was on a plane halfway home before they even tried to arrange an upgrade for my flight. Absolutely hopeless!
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