CROOKS.My Australian roommate (2 Year Visa) got injured playing casual baseball, the batter swung and hit the ball and unfortunately it went straight for her and smashed up her hand. It dislocated her thumb and broke a piece of the bone connection. She went to emergency and they said she needed to have surgery asap. They booked the surgery within a weeks time as necessary. FastCover was unreliable and hard to get hold of, they said one thing over the phone and another through email. They are not covering the surgery costs, telling her to fly back home, and they will not be covering the flight costs either. WHAT THE HELL IS THE POINT OF INSURANCE THEN?!?!?!?! This company is a joke and I will make sure it is known to everyone that they should seek another company for insurance purposes.
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