I have been buying travel insurance from Fast Cover for the past year, when I travelled to Europe, then Korea, then Singapore. The premiums were high but the buying process was seamless and easy. For convenience, I also helped purchase travel cover for my husband and my son. Travel insurance is essentially for peace of mind, because the best outcome is nothing bad happens and the insurance company makes money from the premiums you paid. Unfortunately for my son, while on his trip to the US, his laptop was stolen from the plane. It was a devastating loss, albeit it being an old laptop that he bought in 2020, as he is a university student who uses his computer extensively in every aspect of his life. One would think that at least Fast Cover would help in mitigating the financial loss, but no, they made it so hard for you to make the claim, my son has been dealt with another blow. No, the claim process was no way as easy as the purchase process. In fact, it was painful. Customer service was also unhelpful, as even calling to speak with the case officer took tremendous effort and time. You are treated like a criminal who is trying to scam the company of their money. You could afford to spend money on a month-long trip to the US, you could afford to pay high travel insurance premium, but when you try to make a claim for your stolen laptop, you are a cheat who’s desperate for money? That’s it, Fast Cover, you have lost a customer forever!
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Travel Insurance made simple
✓ Fast & simple quote
✓ Fast & simple purchase
✓ No medical assessments for purchase
✓ A simple PDS. Hooray!
✓ 24/7 fast help
✓ Simple online claims
