Initially I was disappointed with the customer service at FDX as I returned a pair of gloves which were the wrong size (my fault.) There didn’t seem to be anyone available to answer the phone each time I called wondering where my replacement gloves were, as time passed and no communication to say if they had received the gloves back. Eventually my email was acknowledged with word of my gloves being sent and partial refund. I feel I would buy from them again.
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