I really loved this product and used to promote it on my social media. The company initially offered a referral code (for even everyday people) where you could earn $20 back if someone with your code ordered. I earned some referral bonuses in September of 2024 and STILL have not been paid. I have contacted Feel Goods multiple times a month since then on Instagram, via email, their chat function on their website and even their texting number and all seem to be disconnected. They do not respond and I still have not been paid, yet they had NO problem charging me today for a subscription I forgot I even had. In checking the comments of recent posts, I am not the only customer who is having issues reaching them, and I've even seen comments that the company changed their recipe/formula and didn't announce or let anyone know. It's pretty clear this company has HUGE issues and is most likely going under or already has. Stay away if you can!EDIT: after 6 months of consistently contacting customer service via email, website chat, phone, and social media with either no response or an initial response then ghosting after I presented my issue, posting this review on trustpilot AND reaching out to the co-founder Brian Wong on social media seemed to do the trick. I have now been paid, but not without going to the literal end of the earth first. I contacted some folks on TikTok who have promoted Feel Goods with the same referral program I participated in to ask if they had been paid by FG and so far 100% who have gotten back to me have said "no, I haven't been paid." It shouldn't take a Trustpilot review to be rightfully paid. Co-founder Brian Wong apologized if "some customer tickets slip through the cracks in his small team" but I counted the times I've contacted Feel Goods throughout the last 6 months and so far I've documented 16 times. The cracks must be enormous, I was flat out ignored. Brian also asked me (before I was paid, mind you) to edit my Trustpilot review, so here I am doing just that. Yes, I've been paid finally, but it seems only because I was the squeaky wheel. Do better, FeelGoods.
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