Fensa approved installer fitted windows recently to my mothers, who is a pensioner, house. The finish is diabolical, 2 of the windows don't close properly, the work was registered as completed BEFORE the windows had been fully fitted and noone cares. Apparently a day or 2 out is not an issue!!! They have advised to take it up with citizens advice as they dont care if the windows are faulty, just that regs were followed, if you see a company covered by Fensa and installsure (look to be the same company) run as fast as you can as you may as well burn your cash!!
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