When purchasing hardware, it's important to be able to hold it up to the cabinet and compare it with other products you're considering. Ferguson Home and companies like it have policies that don't match the reality of consumers buying their products and evaluating whether they will work for their home. Namely, hardware has to be in it's original packaging (so you can't see what it really looks like when holding it up to a cabinet, especially in different lighting which can really impact how the color of the handle looks on your cabinets). They also require that you pay for shipping to return the item and then charge you for shipping/take additional money out of your refund. The product I returned was in the same condition as when I purchased it and I received 25% of my money back. I recommend buying on Amazon (still be sure to confirm policies for each product) or using a company that better understands its customers.
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