I purchased a set of 2 Cyan Design vases from this totally unethical company in May 2025.Set was listed on their website. I Only received one vase. I made multiple contacts to Customer Service via phone and email, requesting either the missing item or a refund, and always received the same non-response "we're looking into it." Ferguson has not followed up with me. I've filed a disputed claim with Paypal too. Looking at so many negative reviews about larger purchases, I guess I'm not surprised they ignore and cheat a small customer too. What kind of corporate culture is that?
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