The goods I ordered never arrived. I then had 2 weeks of dealing with a very rude "customer care" operative called Lily who intimated I was a thief and a liar several times before eventually admitting their courier had " lost" the package. I still have no goods and no refund. They claim to have resent it but seem unable to produce an order number or tracking details. Steer clear of this company who sell Dog Stairs/ladders on Facebook.
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