Ferrell Gas is once again leaving its customers without propane during the depths of the winter - as they do every, single year.I contacted them last Tuesday to say my tank was getting low. At that point I was given an eight-day delivery window. I called back on Thursday to say my tank was even lower, and was then told that a delivery was scheduled for Saturday, another two days later. Yesterday came and went - no delivery, no communucation from Ferrell Gas. I called the emergency line this morning, and was told that I'm scheduled for a delivery tomorrow. Mind you, temperatures are in the single digits, and we're supposed to get almost two feet of snow today. My tank is on fumes, so it's likely I'll run out completely before they get here - if they even show.This happens to Ferrell Gas customers in the Capital Region every year. How can a company whose sole purpose is to provide its customers with home heating fuel be allowed to do this?
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