About a year ago, I had a bad experience where my order arrived faulty and I couldn’t get any meaningful support. At the time, I was frustrated because I only asked for advice on cleaning a blocked pen, not even a refund or return.Now, a year later, someone new from customer support, Neha, picked up my case and quickly arranged a replacement pen. That really turned things around and corrected the earlier issues. It feels like they’re back on track again, and I have to say the products themselves are generally really great.
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Ferris Wheel Press is a design and stationery company based in Markham, Ontario, Canada. We have been making fine stationery products for over 10 years, constantly seeking innovation and refinement.